2026–27 Season

Booking, Cancellation & Damage Policy

These terms match the rental agreement every rider signs before riding. Questions? Call 970-627-9673 or see our FAQs.

Booking & Payment

Full payment is due at the time of booking. Book online from any tour page, up to the day before your ride.
Current prices for tours, rentals, upgrades and add-ons are shown in our booking system on each tour page.
Up to 18 riders can book online in one booking. For large group events, call us about group rates.

Standard (included with every booking): full refund or free reschedule if you cancel 7 or more days before your ride. No refund after that.
Flex Booking (optional, priced at checkout): full refund or free reschedule if you cancel 48 or more hours before your ride. No refund after that. Flex Booking must be added when you book, can’t be added later, and is only offered on bookings made more than 48 hours before the ride.
Rescheduling within your window is free and subject to availability.
If we cancel or shorten a ride before it begins for weather, avalanche danger, snow or trail conditions, or any other safety reason, you choose a full refund — including any Flex Booking and Protection Plus fees — or a free reschedule.
The Flex Booking fee is non-refundable except when we cancel. Protection Plus is refunded along with any refunded booking.
Refunds go back to the original payment card.

Bookings are priced on a group minimum. Within your refund window, riders may be removed and refunded as long as the group stays at or above the minimum; removing riders below the minimum doesn’t reduce the price.
Outside the refund window, riders who drop out or don’t show aren’t refunded, and the booking price doesn’t change.
A replacement rider can take someone’s place, as long as they sign their own waiver before the ride and meet our rider requirements.

Check-in is 30–45 minutes before your scheduled ride time.
Arriving late may be treated as a no-show. No-shows and late arrivals are not refunded.
No refunds are given for rides you choose to end early.

A credit card is required. Debit cards are not accepted for holds or card-on-file charges.

Standard (included): a $500 authorization hold per sled is placed at check-in and released after the post-ride inspection if no damage is found. The most you pay for damage is $1,500 per sled.
Protection Plus (optional, priced per sled, per day): no hold — your card stays on file — and the most you pay for damage is $500 per sled. Purchased at checkout; non-refundable once the ride begins.
The maximum includes repair parts and labor, transport to the shop, recovery, and loss of use while the sled is out of service.
We inspect and photograph every sled before and after the ride. If damage is found, you receive an itemized invoice with photos.
No maximum applies — you are responsible for the full cost — if damage results from riding under the influence of alcohol, marijuana or drugs; failing to follow guide direction; riding on lakes, in restricted areas or off the guide’s route; operation by anyone other than the authorized operator, or more than one person on the sled; or reckless operation or excessive speed.
Damage protection limits charges for damage to our sled only. It is not insurance and does not cover injury to any person or damage to other property.

Drivers must be 16 or older with a valid driver’s license. Riders under 18 need a parent or guardian to sign their waiver.
One rider per snowmobile — no passengers.
Every rider signs the assumption of risk, release and rental agreement before riding.
Unguided rentals include one tank of fuel; refuel at RMSR Basecamp only.

Action Camera Package: includes a camera, helmet mount, spare battery and a memory card you keep. Footage isn’t guaranteed; you’re responsible for the full replacement cost of a lost or damaged camera or mount (damage protection doesn’t apply to cameras).
Action Photo Package (guided trips): your guide photographs the group when it’s safe; photos are delivered by download link within 48 hours. Refunded if the ride is cancelled under the policy above; otherwise non-refundable once the ride begins.

Rocky Mountain Rentals, LLC reserves the right to refuse service.